They did all the front end work, plus did the tuneup. However, they did not hear the rattling that I told them about hearing in the rear of the car. I asked Dave to go for a ride with me yesterday so I could point out what we’d been hearing. He still was not sure what it was but had suspicions that the emergency brake needed to be adjusted. He asked me if I could  bring it in the next morning and he would look at it.

I took it to him today and it ended up being the back brake pads’ clips had broken and it needed new brake pads. He put on a new set, which fixed the problem. He didn’t charge me! I don’t know to many garages that would do a brake job for you for free. That is what I call good service.

I’m sure part of it was the amount of money I spent getting all the other work done on the front end. Still, he still had every right to charge me for the brakes, but chose not to.

I highly recommend Shepard Auto Care to anyone who needs work done. They know what they’re doing and they’re honest. They’re doing so well, they hired another mechanic for the shop. That should tell you something.

I thought all the work and charges were warranted and his prices were fair. Below is a list of what was done and the charges.

• Valve cover gasket set: $62.19
• Copper Plus spark plugs (we bought the wires separately): $11.96
• Labor to replace valve cover gasket, plugs and wires $90
• 2 lower control arm bushings:  $34.74
• Labor to remove lower control arms, press out bushings, and replace:  $240.00
• 2 outer tie rod ends:  $120.54
• Labor to replace tie rod ends: $84.00
• Shop supplies: $15.22
• Front end alignment: $59.95
• Rear brake pads: no charge
• Total: $764.71

Shepard Auto Care is a great shop to deal with. We’d heard about them from friends at church and this is the second time I’ve had him do work on a vehicle. I recommend them without reservation!